Thanks for the reply. What I'm getting at is that in the past 24 hours my site has been offline at least 26 times. It is again unreachable as I type this message.
27 failures in the last 25 hours, last failure at Fri 2006-02-24 14:52:42
It seems to just disappear of the net for 10/15 minutes then reappear. If this is just a temporary problem whilst they sort out some Software DNS issues then I'm willing to wait it out but having no previous experience of DH I wasn't sure which is why I ask the question
The response from support was fine but that was about 24 hours ago and the problem still exists. I have logged another couple of support requests since then but as yet had no response other than an automatic, "sorry it has taken more than 24 hours to get back to you message."
I'm glad to hear this, I am not trying to find fault with the service but as a newbie I wanted to hear that perhaps I am just experiencing some teething problems with my account and that generally this is not the case. I am actually hoping that they are "extremely good" as I have had many problems with my current host..
Thanks again for taking the time to reply