2 Service Plans Added


#1

Hi,

I’m new to web hosting and I just signed up for web hosting (Account No.: #1490196), and unfortunately I’ve added two service plans. Now it shows me:

“You currently owe: $214.80”

I’ve already paid the initial fee and now seem to owe much more.
I opened a support ticket (Ticket No.: #5891332) in hopes to have this issue resolved.

I’ve also tried to cancel the 2nd plan but was unsuccessful. Please can someone help me as to what to do?
Thank You.

Regards,
Horace


#2

Yes I imagine that is the best course of action. Should be obvious you registered two accounts in error.