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About New Users Payment Options
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01-28-2007, 12:27 AM
Post: #1
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About New Users Payment Options
I want to sign up a plan with DH, but now the payment options only have Google Checkout & Check or Money Order.
Where are the PayPal & credit card? |
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01-28-2007, 01:30 AM
Post: #2
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About New Users Payment Options
I suggest you use the contact form and put this question to Dreamhost.
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01-28-2007, 01:53 AM
Post: #3
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About New Users Payment Options
there may be some changes in DH.
yes, DH prefers Google Checkout. But I think they will still accept paypal and credit card. I'll suggest you to try it one more time. If the same thing happens again, contact DH support as soon as possible Save $97 (max discount) on dreamhost plans by using promo code: 97CRAZY. |
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01-28-2007, 02:45 AM
Post: #4
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About New Users Payment Options
that's probably because Google Checkout sales are free for 2007.
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01-28-2007, 03:13 AM
Post: #5
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About New Users Payment Options
Quote:Where are the PayPal & credit card?This is the second time this question has come up in the last few days. As mentioned in the thread above; Under normal circumstances, if your application triggers the automated fraud detection system you will be directed to Google checkout for payment. It is possible that DreamHost has 'tweaked' the system and some applications are now triggering the system at an earlier stage of the purchasing process. As others have said; contact DreamHost support using the contact form below and explain the situation, they should be able to explain what is happening in your case. http://www.dreamhost.com/contact.cgi Mark -- Save $50 on DreamHost plans using PRICESLASH promo code (Click for DreamHost promo code details) |
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01-28-2007, 05:08 AM
Post: #6
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About New Users Payment Options
I received the mail from sales@DH
Hello, On Sun, 28 Jan 2007, you wrote: Quote:I want to sign up a plan with DH, but now the payment options only have Unfortunately if you're seeing this then your card was flagged as being possibly fraudulent by our fraud department, who requires that Google checkout be used in order to verify the card in these cases. Please complete your transaction via Google Checkout. You'll find the option in your control panel (panel.dreamhost.com) under Billing > Make A Payment. It should be approved automatically and be ready for use shortly after you finish the transaction I apologize for theinconvenience. If you cannot use the Google option, you may do a fax authorization. You may print the required form at http://www.dreamhost.com/fax. Be sure to fill out the entire form and include the credit card imprint as well. If you do not have access to a fax machine, you may send it to us at: DreamHost Attn: Fax Verifications PMB #247 417 Associated Rd. Brea, CA 92821 USA We unfortunately cannot accept scans of this form. We will need this form faxed or mailed to us or the approval process cannot continue. Fax verifications are approved within 1-2 business days of reciept. Hope this helps! Thanks, Sherisa |
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01-28-2007, 05:10 AM
Post: #7
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About New Users Payment Options
I think DH misunderstood my meaning, Once I fille the form and press "Continue to secure payment", the next page only have Google Checkout & Check or Money Order.
I have not yet input credit card information. How did DH know my card was flagged as being possibly fraudulent by DH fraud department??? |
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01-28-2007, 05:13 AM
Post: #8
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About New Users Payment Options
Quote:I received the mail from dales@DHIt appears that my suspicion that this was related to the auto fraud detection system was correct. Is there any reason why you do not wish to use Google Checkout for payment? I believe you can still use your credit-card with Google Checkout. Mark -- Save $50 on DreamHost plans using PRICESLASH promo code (Click for DreamHost promo code details) |
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01-28-2007, 05:15 AM
Post: #9
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About New Users Payment Options
Quote:How did DH know my card was flagged as beingIt is possible that the auto fraud detection system is triggering on other aspects of your application, maybe something as simple as your country of origin. DreamHost does not release too much information about the mechanics of their fraud detection system, for obvious reasons. Mark -- Save $50 on DreamHost plans using PRICESLASH promo code (Click for DreamHost promo code details) |
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01-28-2007, 05:16 AM
Post: #10
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About New Users Payment Options
I'm in China, The Google CheckOut can't be used in my country now.
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