[Meanie]

Hi, I am new to DreamHost and I have just purchased a one year hosting But it is been more than one day already and my account still in pending mode. I can't wait till my account is ready. It says wait for one business day..does that mean I will have to wait till Monday? Since my hosting was purchased on Friday 3pm.
Thanks a lot!

[Raz2133]

Quote:But it is been more than one day already and my account still in pending mode.

The time for account approval does vary quite a bit, many accounts are approved instantly, while others can take a few days. The exact reason for the variation is something that only DreamHost could tell you.

When your account is approved you will receive an email with log-in details etc. as well as an email confirming your domain registration, if you took advantage of the 'free' domain registration during sign-up.

About the only thing I can suggest is that you sit tight and wait for the emails. I know it's frustrating, but it's worth the wait.

Mark

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[anonymous2]

Quote:does that mean I will have to wait till Monday?

Monday is a holiday in many places, so you might have to wait until Tuesday. In the unlikely event DH also closes for "Ford" day on Tuesday, it could be until Wednesday.

Happy New Year!

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[nathan823]

Sometimes it depends on how you made the payment. If you pay using paypal, usually it should be activated within 2 days. If not, send them an URGENT email in your control panel --> support --> contact support.

If you paid using credit card, you have to fax the authorization form to DH to activate your account. Hopefully they will activate your account in 2 days after they receive the form.

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[ExpertFAQs]

Don't know if it is of any comfort to you, but I am on the same boat as you.

I have subscribed the L1 plan for 2 years on the 29th of December (via PayPal) and am awaiting for account approval. I have contacted the costumer support regarding the payment and they confirmed everything was fine.

It seams it's just standard procedure.

[Raz2133]

Quote:If you paid using credit card, you have to fax the authorization form to DH to activate your account.

I believe DreamHost no longer requires a faxed credit-card rubbing for accounts that are not instantly approved. A new system has been implemented.

Mark

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[nathan823]

I signed up a new plan recently using paypal. It was approved in 3 days with an email reminder

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[Raz2133]

Quote:It seams it's just standard procedure.

It is worth noting that weekends and holiday periods may also be the cause of delays.

Best to just have patience and wait for the confirmation email, as I said, it is worth the wait.

Mark

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[Shonky]

Quote:I have subscribed the L1 plan for 2 years on the 29th of December

This is the same situation I had, I applied on a Friday and the account wasn't approved till the following Monday, don't be too fussed about it.

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[Meanie]

Quote:< Still don't have any replies yet. I guess really need to wait till Tuesday just like anonymous2 said.

Anyway, thanks all for your replies! really appreciate it