http://discussion.dreamhost.com/ Wed, 16 May 2012 19:42:07 +0000 MyBB http://discussion.dreamhost.com/thread-135045.html Wed, 09 May 2012 08:53:32 +0000 http://discussion.dreamhost.com/thread-135045.html
For example :
Original : config.php
Generate : config.php.INFECTED.php

How can I solve it?
Because the file make my website cannot access some menu in administrator.

Thanks for reply. :-)]]>
For example :
Original : config.php
Generate : config.php.INFECTED.php

How can I solve it?
Because the file make my website cannot access some menu in administrator.

Thanks for reply. :-)]]> http://discussion.dreamhost.com/thread-135034.html Tue, 08 May 2012 08:50:46 +0000 http://discussion.dreamhost.com/thread-135034.html This was just after I paid them for another 2 years!!!
WTF!]]> This was just after I paid them for another 2 years!!!
WTF!]]> http://discussion.dreamhost.com/thread-135019.html Sat, 05 May 2012 21:30:19 +0000 http://discussion.dreamhost.com/thread-135019.html And while thats happening, your sites are down.
Despite reassurances that the sites will remain up during the process, they are not.

Most of my sites are still down and displaying various error messages, from 404's (forbidden) to 500's to 'No Input File Specified' to an empty Index /

Meanwhile I've just lost a potential client who saw these error messages whe trying to view my sites...]]> And while thats happening, your sites are down.
Despite reassurances that the sites will remain up during the process, they are not.

Most of my sites are still down and displaying various error messages, from 404's (forbidden) to 500's to 'No Input File Specified' to an empty Index /

Meanwhile I've just lost a potential client who saw these error messages whe trying to view my sites...]]> http://discussion.dreamhost.com/thread-134996.html Thu, 03 May 2012 05:20:53 +0000 http://discussion.dreamhost.com/thread-134996.html
I have been a dreamhost customer (mostly happy) since November 2006, a couple of days ago my sites went down, I got a an email explaining the downtime,( my server was being moved to new hardware ) and thought they would be up again within a few hours. 3 Full days after the fact all my sites are still down, the sites themselves are not that critical, a webcomic, my art and Design Webpage, and my Web Development Site.Now, if the problem was just that I couldn't send some people to my sites, it wouldn't be that bad, I mean 3 days + about 4-5 other days a year that they are down is not that big deal for the price, I know you get what you pay for.

This is what's wrong: As a web developer I usually use my dreamhost account to test bits and pieces of code, I haven't been able to do this since I can't access anything, I am staring at my computer right now with a mix of anger and impotence since I have a client that needs something and configuring one of my computers to run as a server to emulate what I need is going to take me at least an hour. Then there's the actual support that I am getting, no phone support ( try getting a number out of this site), and they are ignoring my ticket, if you are curious, here's my panel info:


Current Outage: DreamHost server Microscopium being moved to new hardware (updated 44 mins 43 secs ago)
Hello!
We're very sorry for the continued issues you've been having with your service. As you are already aware, the server you're on, "microscopium" has been having stability issues. The machine had a hard drive failure and we've moved it to new hardware. We are in the process of copying data to the new machine now. Unfortunately, during this process the new server has been experiencing higher than normal loads under the increased strain of the data copying over, in addition to its normal functions.
We've upgraded the servers network connection yesterday so the restore is going a lot quicker, but that didn't do anything to improve the stability, unfortunately. Our admin team has been trying several things through the night to get this server running smoothly again and will continue to focus on the machine until it is working like it should. I am afraid the machine has become unresponsive at this time, but our administrators are working as quickly as possible to get it up and running once more.
Sites on the server are still timing out or giving a 'bad_httpd_conf' error (because Apache updates are failing due to the load). We're doing everything they can to improve the stability on this server while the restore completes. We appreciate your patience while we get the remaining issues on this server worked out. We will be updating this announcement again shortly once we have any new information on the situation. The amount of support this issue has generated has gotten us a little behind on replying. If you submitted a support request regarding this issue, we are doing our best to get back to you ASAP.
Thanks!
--
DreamHost Support Team + support@dreamhost.com


Really, that's the best you can do ?

Do you maybe have another server I can use to put up 3 little webpages that explain that my sites are down and that they will be back up again when my host (thats you) figures the problem ?, how about temporary access to an account where I can do some development no?, ok how about you treat me like a person, you know I have a name ? no, how about telling me how important I am as a customer, I mean 6 Years is a long time for a relationship, No ?

What hurts is that as a developer, every now and then I get someone that asks me where should I host, and I usually send them here, so there ,If your are curious about dreamhost, this is what happens when things go wrong, they ignore you, they take their sweet time and hide, and leave you no other option than to post in a non descript forum yeah.

Keno Leon

P.S. I am going to post this on every place I can until someone from DreamHost gives me a call and apologizes/explains/helps me, in the mean time I believe I need to reconsider my hosting choice.

Update: I got booted out of the forums for complaining (ie posting this), my sites have been apparently moved to a new server and seem to work, still no call, I am still a human being : )]]>
I have been a dreamhost customer (mostly happy) since November 2006, a couple of days ago my sites went down, I got a an email explaining the downtime,( my server was being moved to new hardware ) and thought they would be up again within a few hours. 3 Full days after the fact all my sites are still down, the sites themselves are not that critical, a webcomic, my art and Design Webpage, and my Web Development Site.Now, if the problem was just that I couldn't send some people to my sites, it wouldn't be that bad, I mean 3 days + about 4-5 other days a year that they are down is not that big deal for the price, I know you get what you pay for.

This is what's wrong: As a web developer I usually use my dreamhost account to test bits and pieces of code, I haven't been able to do this since I can't access anything, I am staring at my computer right now with a mix of anger and impotence since I have a client that needs something and configuring one of my computers to run as a server to emulate what I need is going to take me at least an hour. Then there's the actual support that I am getting, no phone support ( try getting a number out of this site), and they are ignoring my ticket, if you are curious, here's my panel info:


Current Outage: DreamHost server Microscopium being moved to new hardware (updated 44 mins 43 secs ago)
Hello!
We're very sorry for the continued issues you've been having with your service. As you are already aware, the server you're on, "microscopium" has been having stability issues. The machine had a hard drive failure and we've moved it to new hardware. We are in the process of copying data to the new machine now. Unfortunately, during this process the new server has been experiencing higher than normal loads under the increased strain of the data copying over, in addition to its normal functions.
We've upgraded the servers network connection yesterday so the restore is going a lot quicker, but that didn't do anything to improve the stability, unfortunately. Our admin team has been trying several things through the night to get this server running smoothly again and will continue to focus on the machine until it is working like it should. I am afraid the machine has become unresponsive at this time, but our administrators are working as quickly as possible to get it up and running once more.
Sites on the server are still timing out or giving a 'bad_httpd_conf' error (because Apache updates are failing due to the load). We're doing everything they can to improve the stability on this server while the restore completes. We appreciate your patience while we get the remaining issues on this server worked out. We will be updating this announcement again shortly once we have any new information on the situation. The amount of support this issue has generated has gotten us a little behind on replying. If you submitted a support request regarding this issue, we are doing our best to get back to you ASAP.
Thanks!
--
DreamHost Support Team + support@dreamhost.com


Really, that's the best you can do ?

Do you maybe have another server I can use to put up 3 little webpages that explain that my sites are down and that they will be back up again when my host (thats you) figures the problem ?, how about temporary access to an account where I can do some development no?, ok how about you treat me like a person, you know I have a name ? no, how about telling me how important I am as a customer, I mean 6 Years is a long time for a relationship, No ?

What hurts is that as a developer, every now and then I get someone that asks me where should I host, and I usually send them here, so there ,If your are curious about dreamhost, this is what happens when things go wrong, they ignore you, they take their sweet time and hide, and leave you no other option than to post in a non descript forum yeah.

Keno Leon

P.S. I am going to post this on every place I can until someone from DreamHost gives me a call and apologizes/explains/helps me, in the mean time I believe I need to reconsider my hosting choice.

Update: I got booted out of the forums for complaining (ie posting this), my sites have been apparently moved to a new server and seem to work, still no call, I am still a human being : )]]> http://discussion.dreamhost.com/thread-134975.html Tue, 01 May 2012 13:00:15 +0000 http://discussion.dreamhost.com/thread-134975.html
This was yesterday so I was wondering how long I can expect it to take.]]>
This was yesterday so I was wondering how long I can expect it to take.]]> http://discussion.dreamhost.com/thread-134970.html Mon, 30 Apr 2012 18:58:01 +0000 http://discussion.dreamhost.com/thread-134970.html .me domain registrations? Everyone else charges 8 or 9 bucks. A few dollars one way or the other is quite understandable, but that's almost 4x as much! Was that the price when .me domains were new and it just hasn't been adjusted to remain competitive since then? Perhaps this is just an error or oversight? Surely this cannot be correct. Kindly have your Sales dept review this bizarre price, and verify that your systems have not been tampered with by one of your competitors or a demented accountant.]]> .me domain registrations? Everyone else charges 8 or 9 bucks. A few dollars one way or the other is quite understandable, but that's almost 4x as much! Was that the price when .me domains were new and it just hasn't been adjusted to remain competitive since then? Perhaps this is just an error or oversight? Surely this cannot be correct. Kindly have your Sales dept review this bizarre price, and verify that your systems have not been tampered with by one of your competitors or a demented accountant.]]> http://discussion.dreamhost.com/thread-134960.html Sat, 28 Apr 2012 21:40:29 +0000 http://discussion.dreamhost.com/thread-134960.html Yesterday I buy a VPS, however I was needs urgent to host my site, that is offline.
And the Dreamhost, still now, not released the vps. Credit in my credit card the value of the 1,54, and no pass nothing info about this.

I send message to the Dreamhost. The Dreamhost no response about the my emails. They no pass no info for me. And my site is offline because the DreamHost.
Meanwhile, I'm losing customers and visitors to my site.
Unfortunate!

Regards,
Gustavo]]> Yesterday I buy a VPS, however I was needs urgent to host my site, that is offline.
And the Dreamhost, still now, not released the vps. Credit in my credit card the value of the 1,54, and no pass nothing info about this.

I send message to the Dreamhost. The Dreamhost no response about the my emails. They no pass no info for me. And my site is offline because the DreamHost.
Meanwhile, I'm losing customers and visitors to my site.
Unfortunate!

Regards,
Gustavo]]> http://discussion.dreamhost.com/thread-134958.html Sat, 28 Apr 2012 10:13:47 +0000 http://discussion.dreamhost.com/thread-134958.html
I just tried to sign up but need to know how to use coupons ?

If there are any coupons please post it here with links.

Also how many concurrent mysql and server connections can i have ?

Shalwan.]]>
I just tried to sign up but need to know how to use coupons ?

If there are any coupons please post it here with links.

Also how many concurrent mysql and server connections can i have ?

Shalwan.]]> http://discussion.dreamhost.com/thread-134927.html Wed, 25 Apr 2012 03:07:06 +0000 http://discussion.dreamhost.com/thread-134927.html
last time i listen to somebody tell me where i should be hosting]]>
last time i listen to somebody tell me where i should be hosting]]> http://discussion.dreamhost.com/thread-134914.html Mon, 23 Apr 2012 20:08:18 +0000 http://discussion.dreamhost.com/thread-134914.html
"We just upgraded your install of wordpress as requested at: "
When I followed the link in the email I got this error message:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@melissagoerke.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."


Anyone else getting this message?
Thank you!

Melissa G.]]>
"We just upgraded your install of wordpress as requested at: "
When I followed the link in the email I got this error message:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@melissagoerke.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."


Anyone else getting this message?
Thank you!

Melissa G.]]> http://discussion.dreamhost.com/thread-134911.html Mon, 23 Apr 2012 17:42:46 +0000 http://discussion.dreamhost.com/thread-134911.html Use PHP to upload files, maximum file size is ........]]> Use PHP to upload files, maximum file size is ........]]> http://discussion.dreamhost.com/thread-134895.html Sun, 22 Apr 2012 06:41:02 +0000 http://discussion.dreamhost.com/thread-134895.html http://discussion.dreamhost.com/thread-134887.html Fri, 20 Apr 2012 14:58:07 +0000 http://discussion.dreamhost.com/thread-134887.html http://discussion.dreamhost.com/thread-134853.html Tue, 17 Apr 2012 00:24:37 +0000 http://discussion.dreamhost.com/thread-134853.html
Has anyone successfully received a refund for the remainder of a DreamHost agreement? My business website is virtually unusable with all this downtime.

Thanks!]]>
Has anyone successfully received a refund for the remainder of a DreamHost agreement? My business website is virtually unusable with all this downtime.

Thanks!]]> http://discussion.dreamhost.com/thread-134815.html Thu, 12 Apr 2012 03:59:52 +0000 http://discussion.dreamhost.com/thread-134815.html immediately take my entire web site down while they "investigated" the allegations. My provider only emailed me to tell me there was a problem after taking my site offline. Thanks, a-holes.

BTW, this is a really neat Denial-of-Service attack. Just accuse somebody you don't like of copyright infringement and get their web site immediately taken offline for an indeterminate period of time while they struggle to prove their innocence. I realize the DMCA has everybody scared out of their minds, but surely there is a more reasonable way to handle such things...

Anyway, my question is this: is DreamHost as draconian as my current hosting provider? Or do the folks that run this place have some common sense and would at least give me a reasonable opportunity to correct such a problem before taking my web site offline?

Needless to say, I'm looking for a new hosting provider and registrar. Is this a reasonable one or should I keep looking?

Thanks for sharing your experience and helpful suggestions. ]]> immediately take my entire web site down while they "investigated" the allegations. My provider only emailed me to tell me there was a problem after taking my site offline. Thanks, a-holes.

BTW, this is a really neat Denial-of-Service attack. Just accuse somebody you don't like of copyright infringement and get their web site immediately taken offline for an indeterminate period of time while they struggle to prove their innocence. I realize the DMCA has everybody scared out of their minds, but surely there is a more reasonable way to handle such things...

Anyway, my question is this: is DreamHost as draconian as my current hosting provider? Or do the folks that run this place have some common sense and would at least give me a reasonable opportunity to correct such a problem before taking my web site offline?

Needless to say, I'm looking for a new hosting provider and registrar. Is this a reasonable one or should I keep looking?

Thanks for sharing your experience and helpful suggestions. ]]> http://discussion.dreamhost.com/thread-134767.html Fri, 06 Apr 2012 10:59:53 +0000 http://discussion.dreamhost.com/thread-134767.html I have joined the DreamHost Affilates Program
and wanted to know that I can create more than one promo code or not?
Please Help]]> I have joined the DreamHost Affilates Program
and wanted to know that I can create more than one promo code or not?
Please Help]]> http://discussion.dreamhost.com/thread-134745.html Wed, 04 Apr 2012 02:50:53 +0000 http://discussion.dreamhost.com/thread-134745.html
Anyways, I really just want to know how difficult the actual transfer process will be and what tools/services are available to assist me in the transfer.

Also, I'm not really sure how MySQL databases function but I do know that they store some sort of data for script installations like Wordpress, how would I go about transferring these?

Thank you for your time.]]>
Anyways, I really just want to know how difficult the actual transfer process will be and what tools/services are available to assist me in the transfer.

Also, I'm not really sure how MySQL databases function but I do know that they store some sort of data for script installations like Wordpress, how would I go about transferring these?

Thank you for your time.]]> http://discussion.dreamhost.com/thread-134703.html Sat, 31 Mar 2012 20:44:30 +0000 http://discussion.dreamhost.com/thread-134703.html Which version of Ruby is installed on the shared accounts? Can I get RVM on a shared account? Git?
Also, is postgreSQL available on the shared accounts?
Thanks!]]> Which version of Ruby is installed on the shared accounts? Can I get RVM on a shared account? Git?
Also, is postgreSQL available on the shared accounts?
Thanks!]]> http://discussion.dreamhost.com/thread-134667.html Wed, 28 Mar 2012 10:11:36 +0000 http://discussion.dreamhost.com/thread-134667.html I would like to choose a host so my Wordpress site's pages load very quickly & that when I have relevant Wordpress questions; that I don't have a long wait to get tech support. Most hosting companies offering shared hosting seem to no longer be cramming a zillion sites onto one server so that some sites' speed on that server get severely slowed down... probably because hosting companies now use 'server grids' and 'server clouds'. Media Temple has server grids to accomodate traffic spikes. Amazon Web Services uses a "cloud" of servers to do the same. GoDaddy claims to have '4th generation servers: click on the "4GH vs The Rest" tab & notice Go Daddy claims they have '4th generation' or cloud hosting and lists Dreamhost under the 2nd generation hosting.

So why choose Dreamhost?]]> I would like to choose a host so my Wordpress site's pages load very quickly & that when I have relevant Wordpress questions; that I don't have a long wait to get tech support. Most hosting companies offering shared hosting seem to no longer be cramming a zillion sites onto one server so that some sites' speed on that server get severely slowed down... probably because hosting companies now use 'server grids' and 'server clouds'. Media Temple has server grids to accomodate traffic spikes. Amazon Web Services uses a "cloud" of servers to do the same. GoDaddy claims to have '4th generation servers: click on the "4GH vs The Rest" tab & notice Go Daddy claims they have '4th generation' or cloud hosting and lists Dreamhost under the 2nd generation hosting.

So why choose Dreamhost?]]> http://discussion.dreamhost.com/thread-134635.html Mon, 26 Mar 2012 14:19:20 +0000 http://discussion.dreamhost.com/thread-134635.html