DreamHost Discussion Board http://discussion.dreamhost.com/postlist.pl?Board=forum_troubleshooting Threads in the "forum_troubleshooting" forum at the DreamHost Discussion Board! Sat, 07 Nov 2009 06:35:05 -0800 http://discussion.dreamhost.com/ en MySQL server lost connection / system error http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123807&page=0&view=collapsed&sb=5&o=14&vc=1 Sat, 07 Nov 2009 00:23:43 -0800 bearsperth forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123807&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I am getting a mySQL server error:

mysqladmin: connect to server at 'data.bearsperth.org' failed
error: 'Lost connection to MySQL server at 'reading initial communication packet', system error: 113'

this is thus resulting in my website being only partly served.

mysql server is "barbaro:haarstad"

Any ideas, or is this one of them things that we need to wait for admin?

]]> Post Reply?

I am getting a mySQL server error:

mysqladmin: connect to server at 'data.bearsperth.org' failed
error: 'Lost connection to MySQL server at 'reading initial communication packet', system error: 113'

this is thus resulting in my website being only partly served.

mysql server is "barbaro:haarstad"

Any ideas, or is this one of them things that we need to wait for admin?

]]> Automatic Backup (matttail) stopped working http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123800&page=0&view=collapsed&sb=5&o=14&vc=1 Fri, 06 Nov 2009 18:47:05 -0800 Socketvox forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123800&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I followed this tutorial, but are getting some problems. I see at the top of the tutorial there is a warning that I may no longer work...would that cause the issue?

http://wiki.dreamhost.com/Automatic_Backup#Backup_ALL_Domains

the domain has been replaced with 'DOMAIN' and user replaced with *user*

Starting Domain backups
Starting DOMAIN.com.au
tar: DOMAIN.com.au: Cannot stat: No such file or directory
tar: Error exit delayed from previous errors
Finished DOMAIN.com.au
---Finished all domain backups...



My script is this:

#!/bin/bash
suffix=$(TZ=Australia/Brisbane date +20%y-%m-%d_%H.%M)
domains=( "DOMAIN.com.au")
cd /home/*user*/.snapshot/nightly.0/
echo Starting Domain backups
for domain in ${domains[@]}

do
echo Starting ${domain}
tar -cf /home/*user*/backups/archives/domain/${domain}.$suffix.tar ${domain}/
echo Finished ${domain}
done
echo ---Finished all domain backups...
echo

Am I doing something wrong? Thanks for any help.


]]> Post Reply?

I followed this tutorial, but are getting some problems. I see at the top of the tutorial there is a warning that I may no longer work...would that cause the issue?

http://wiki.dreamhost.com/Automatic_Backup#Backup_ALL_Domains

the domain has been replaced with 'DOMAIN' and user replaced with *user*

Starting Domain backups
Starting DOMAIN.com.au
tar: DOMAIN.com.au: Cannot stat: No such file or directory
tar: Error exit delayed from previous errors
Finished DOMAIN.com.au
---Finished all domain backups...



My script is this:

#!/bin/bash
suffix=$(TZ=Australia/Brisbane date +20%y-%m-%d_%H.%M)
domains=( "DOMAIN.com.au")
cd /home/*user*/.snapshot/nightly.0/
echo Starting Domain backups
for domain in ${domains[@]}

do
echo Starting ${domain}
tar -cf /home/*user*/backups/archives/domain/${domain}.$suffix.tar ${domain}/
echo Finished ${domain}
done
echo ---Finished all domain backups...
echo

Am I doing something wrong? Thanks for any help.


]]> MySql 1045 error with SELECT INTO OUTFILE http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123796&page=0&view=collapsed&sb=5&o=14&vc=1 Fri, 06 Nov 2009 15:44:22 -0800 ajvcal forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123796&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I'm trying to do a backup of a table (tab-delimited txt file) using (from the command line while logged into karpis.dreamhost.com):

mysqldump --opt -T "./" -h mysql.mydomain.me -uUser -pPassword dbName dbTable

I get the error message:

mysqldump: Got error: 1045: Access denied for user 'User'@'67.205.0.0/255.255.192.0' (using password: YES) when executing 'SELECT INTO OUTFILE'

Interestingly enough, the mysqldump command does write out the dbTable.sql file, but not the dbTable.txt file (as indicated by the error message). Since I can connect, it would seem the issue might be related to file permissions, but I haven't found a way to grant "User" FILE privileges. Currently, "User" has all the privileges that are available through the Dreamhost web panel.

Is the issue with file permissions? If so, how can grant "User" the necessary permissions?

Thank you,

Andrew.



]]> Post Reply?

I'm trying to do a backup of a table (tab-delimited txt file) using (from the command line while logged into karpis.dreamhost.com):

mysqldump --opt -T "./" -h mysql.mydomain.me -uUser -pPassword dbName dbTable

I get the error message:

mysqldump: Got error: 1045: Access denied for user 'User'@'67.205.0.0/255.255.192.0' (using password: YES) when executing 'SELECT INTO OUTFILE'

Interestingly enough, the mysqldump command does write out the dbTable.sql file, but not the dbTable.txt file (as indicated by the error message). Since I can connect, it would seem the issue might be related to file permissions, but I haven't found a way to grant "User" FILE privileges. Currently, "User" has all the privileges that are available through the Dreamhost web panel.

Is the issue with file permissions? If so, how can grant "User" the necessary permissions?

Thank you,

Andrew.



]]> SVN issues -- errors during transfer http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123795&page=0&view=collapsed&sb=5&o=14&vc=1 Fri, 06 Nov 2009 15:12:29 -0800 hexland forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123795&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

We're experiencing some problems from one or two users during SVN checkout and/or update processes.
The problem appears to affect only one or two users, and it never happens in the same place twice.

We're running Windows XP (SP3) and TortoiseSVN 1.6.6.

When performing a checkout or update, the process will halt with an error
REPORT of '/dbname/!svn/vcc/default': Chunk delimiter was invalid (http://server.com)
(proper dbname and server name redacted)

Searching for the SVN error seems to point to problems with Apache (https://bugs.launchpad.net/bzr-svn/ bug/275643)

(https://issues.apache.org/bugzilla/show_bug.cgi?id=34332)

This seems to be bourne out by some of the HTTP access log entries around the time of the SVN checkout

[Fri Nov 06 14:41:02 2009] [error] [client 98.149.79.149] Provider encountered an error while streaming a REPORT response. [500, #0]
[Fri Nov 06 14:41:02 2009] [error] [client 98.149.79.149] A failure occurred while driving the update report editor [500, #190004]

http://subversion.tigris.org/faq.html#tiger-apr-0.9.6
(This link assumes the server is running on Mac (OS X Tiger), but the errors are identical)

I can't seem to work out which version of Apache you're using though.

Has anyone else experienced these issues?


Edited by hexland on 11/06/09 03:17 PM (server time).

]]>
Post Reply?

We're experiencing some problems from one or two users during SVN checkout and/or update processes.
The problem appears to affect only one or two users, and it never happens in the same place twice.

We're running Windows XP (SP3) and TortoiseSVN 1.6.6.

When performing a checkout or update, the process will halt with an error
REPORT of '/dbname/!svn/vcc/default': Chunk delimiter was invalid (http://server.com)
(proper dbname and server name redacted)

Searching for the SVN error seems to point to problems with Apache (https://bugs.launchpad.net/bzr-svn/ bug/275643)

(https://issues.apache.org/bugzilla/show_bug.cgi?id=34332)

This seems to be bourne out by some of the HTTP access log entries around the time of the SVN checkout

[Fri Nov 06 14:41:02 2009] [error] [client 98.149.79.149] Provider encountered an error while streaming a REPORT response. [500, #0]
[Fri Nov 06 14:41:02 2009] [error] [client 98.149.79.149] A failure occurred while driving the update report editor [500, #190004]

http://subversion.tigris.org/faq.html#tiger-apr-0.9.6
(This link assumes the server is running on Mac (OS X Tiger), but the errors are identical)

I can't seem to work out which version of Apache you're using though.

Has anyone else experienced these issues?


Edited by hexland on 11/06/09 03:17 PM (server time).

]]>
FTP - Upload speed very slow http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123775&page=0&view=collapsed&sb=5&o=14&vc=1 Fri, 06 Nov 2009 05:31:03 -0800 garbun0629 forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123775&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Hi All.

I am recently addicted to upload videos to my dreamhost account.

However, I noticed that the upload speed is very slow (around 42k / sec), which usually takes me 8 hrs to upload 1GB of videos.

I tried to turn off firewall and no improvments.

Any thoughts?

Thanks!

]]> Post Reply?

Hi All.

I am recently addicted to upload videos to my dreamhost account.

However, I noticed that the upload speed is very slow (around 42k / sec), which usually takes me 8 hrs to upload 1GB of videos.

I tried to turn off firewall and no improvments.

Any thoughts?

Thanks!

]]> New Site Dirs created by root http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123764&page=0&view=collapsed&sb=5&o=14&vc=1 Thu, 05 Nov 2009 19:17:03 -0800 ungeheier forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123764&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I just transferred and moved a site from another Dreamhost account. The panel interface continues to make this site's dir's owned by root. This means that I cant add/edit/delete anything in those dirs and the site is now down...

Any help with this? I cant seem to find a place to call at Dreamhost to tell them what their system is doing... At first I thought it was possibly my FTP program, but I was able to edit files in OTHER dirs. I took a look at the info on the new dirs and they are root/root...



Edit: I also have a new user that I created that's sitting in a state of 'pending changes'. This is the 2nd user ive tried to create tonight, the other one was in 'pending changes' state for 2 hours... =\

Edited by ungeheier on 11/05/09 07:20 PM (server time).

]]>
Post Reply?

I just transferred and moved a site from another Dreamhost account. The panel interface continues to make this site's dir's owned by root. This means that I cant add/edit/delete anything in those dirs and the site is now down...

Any help with this? I cant seem to find a place to call at Dreamhost to tell them what their system is doing... At first I thought it was possibly my FTP program, but I was able to edit files in OTHER dirs. I took a look at the info on the new dirs and they are root/root...



Edit: I also have a new user that I created that's sitting in a state of 'pending changes'. This is the 2nd user ive tried to create tonight, the other one was in 'pending changes' state for 2 hours... =\

Edited by ungeheier on 11/05/09 07:20 PM (server time).

]]>
weirder bad_httpd_conf http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123747&page=0&view=collapsed&sb=5&o=14&vc=1 Thu, 05 Nov 2009 13:14:17 -0800 crispydog forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123747&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I have this infamous DH error only on my main desktop running XP. Yes, it did work satisfactorily two weeks ago. I can access my site okay from anybody else's PC or laptop(Vista and XP). I've tried all the "cures" including the Change in the edit domain screen, clearing cache, stopping my antivirus, flushdns, reboot, etc, etc.. Thank you in advance for any additional ideas?

Edited by crispydog on 11/05/09 01:15 PM (server time).

]]>
Post Reply?

I have this infamous DH error only on my main desktop running XP. Yes, it did work satisfactorily two weeks ago. I can access my site okay from anybody else's PC or laptop(Vista and XP). I've tried all the "cures" including the Change in the edit domain screen, clearing cache, stopping my antivirus, flushdns, reboot, etc, etc.. Thank you in advance for any additional ideas?

Edited by crispydog on 11/05/09 01:15 PM (server time).

]]>
After Snow Leopard can't connect to remote db http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123746&page=0&view=collapsed&sb=5&o=14&vc=1 Thu, 05 Nov 2009 12:42:13 -0800 alvarix forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123746&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I have several wordpress sites that I have setup locally to use the remote mysql db. This helps avoid duplication in your testing and production environments.
Since upgrading to Snow Leopard the ability to connect to remote dbs has been obliterated. I found an explanation on stack over flow:

"I have resolved this. The issue indeed was due to Snow Leopard's default of using mysqlnd as the module for PHP 5.3 it ships with, not with Dreamhost. That module flatly refuses to connect with servers using OLD_PASSWORD hash.

The only solution to this (as I can't change MySQL settings on shared hosting) is to recompile your own PHP, that will not use mysqlnd but mysql/mysqli."

http://stackoverflow.com/questions/1447098/snow-leopard-connect-from-local-wordpress-to-remote-db

I am asking here to see if anyone else has had this problem and foudn an easier solution than recompiling php.


]]> Post Reply?

I have several wordpress sites that I have setup locally to use the remote mysql db. This helps avoid duplication in your testing and production environments.
Since upgrading to Snow Leopard the ability to connect to remote dbs has been obliterated. I found an explanation on stack over flow:

"I have resolved this. The issue indeed was due to Snow Leopard's default of using mysqlnd as the module for PHP 5.3 it ships with, not with Dreamhost. That module flatly refuses to connect with servers using OLD_PASSWORD hash.

The only solution to this (as I can't change MySQL settings on shared hosting) is to recompile your own PHP, that will not use mysqlnd but mysql/mysqli."

http://stackoverflow.com/questions/1447098/snow-leopard-connect-from-local-wordpress-to-remote-db

I am asking here to see if anyone else has had this problem and foudn an easier solution than recompiling php.


]]> ftp file to site OK - but not visible via browser? http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123729&page=0&view=collapsed&sb=5&o=14&vc=1 Thu, 05 Nov 2009 03:22:00 -0800 gasballoon forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123729&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I have uploaded files to my website OK via ftp - BUT - when I log onto the site via a browser, the files are not found.
(All other files visible in the normal way.)

Can anyone suggest a solution please?
Thanks.



]]> Post Reply?

I have uploaded files to my website OK via ftp - BUT - when I log onto the site via a browser, the files are not found.
(All other files visible in the normal way.)

Can anyone suggest a solution please?
Thanks.



]]> disable output buffering in CGI scripts? http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123685&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 04 Nov 2009 16:26:18 -0800 cormyn forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123685&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

How do I disable output buffering in CGI scripts so the browser prints text as it's available (as opposed to waiting for all text output then rendering it all in one shot) ?

I currently have this in my code:

$|=1;

... which works on other hosting providers. But it doesn't work on my dreamhost account on the greengoblin server. I initially thought it was a problem with the mod_deflate module since that's known to buffer all output first, but I had a support rep turn that off for my account but it didn't help.

Anyone have any other tricks to make this work?

Take this example:

#!/usr/bin/perl
use strict;
$|=1;
print "Content-type: text/plain\n\n" ;
print "I was here\n" ;
sleep 3 ;
print "I was here again...\n" ;
exit ;
#eof

... If this were written as a CGI script, it *should* print the first line of text ("I was here\n"), then sleep 3 seconds, and then render the second line of text ("I was here again...\n")

In fact, here are two URL's to test:
One hosting provider where the output buffering works as expected:
http://iandouglas.com/cgi-bin/sleep-test.cgi

Here at dreamhost, where output buffering is turned on:
http://warchestgame.com/cgi-bin/sleep-test.cgi



This works for me on other hosting providers, but not here at Dreamhost, and I'm not sure what else to ask support to try. (Daniel J, the support rep helping me didn't know what else to try either).

Thanks!

Edited by cormyn on 11/04/09 04:37 PM (server time).

]]>
Post Reply?

How do I disable output buffering in CGI scripts so the browser prints text as it's available (as opposed to waiting for all text output then rendering it all in one shot) ?

I currently have this in my code:

$|=1;

... which works on other hosting providers. But it doesn't work on my dreamhost account on the greengoblin server. I initially thought it was a problem with the mod_deflate module since that's known to buffer all output first, but I had a support rep turn that off for my account but it didn't help.

Anyone have any other tricks to make this work?

Take this example:

#!/usr/bin/perl
use strict;
$|=1;
print "Content-type: text/plain\n\n" ;
print "I was here\n" ;
sleep 3 ;
print "I was here again...\n" ;
exit ;
#eof

... If this were written as a CGI script, it *should* print the first line of text ("I was here\n"), then sleep 3 seconds, and then render the second line of text ("I was here again...\n")

In fact, here are two URL's to test:
One hosting provider where the output buffering works as expected:
http://iandouglas.com/cgi-bin/sleep-test.cgi

Here at dreamhost, where output buffering is turned on:
http://warchestgame.com/cgi-bin/sleep-test.cgi



This works for me on other hosting providers, but not here at Dreamhost, and I'm not sure what else to ask support to try. (Daniel J, the support rep helping me didn't know what else to try either).

Thanks!

Edited by cormyn on 11/04/09 04:37 PM (server time).

]]>
UAW Wordpress Plugin Problem http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123683&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 04 Nov 2009 16:22:32 -0800 DanFoote forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123683&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I am attempting to use a plugin that I have used on a few sites before but the on the new site when I hit test and update I get the following error message:

Sorry, there was a problem submitting the test article for dir_id 33681 to http://www.bestacidrefluxdiseasediet.com/wp-content/plugins/unique_articles/add_article.php: Error message: does not exist on http://www.bestacidrefluxdiseasediet.com/wp-content/plugins/unique_articles/add_article.php

Now the plugin itself doesn't even have this error on their site and I submittted a ticket with them to see if they do know anything about this but to no avail so far. So I was wondering if it could possibly be an error with the way my Domain was setup with DreamHost? Because it has happened before to me but the funny thing is that everything else SEEMS to be functioning properly, though I haven't really tested it very well.

]]> Post Reply?

I am attempting to use a plugin that I have used on a few sites before but the on the new site when I hit test and update I get the following error message:

Sorry, there was a problem submitting the test article for dir_id 33681 to http://www.bestacidrefluxdiseasediet.com/wp-content/plugins/unique_articles/add_article.php: Error message: does not exist on http://www.bestacidrefluxdiseasediet.com/wp-content/plugins/unique_articles/add_article.php

Now the plugin itself doesn't even have this error on their site and I submittted a ticket with them to see if they do know anything about this but to no avail so far. So I was wondering if it could possibly be an error with the way my Domain was setup with DreamHost? Because it has happened before to me but the funny thing is that everything else SEEMS to be functioning properly, though I haven't really tested it very well.

]]> Forums Down - Help! http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123682&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 04 Nov 2009 10:48:20 -0800 Shurukian forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123682&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I help to run a forum that is hosted by DreamHost. However, my webmaster is missing (and has been since October), and my forum has gone down! All I get is "Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: "bad_httpd_conf" "

Now, my Webmaster never left me with any access information on how to log in for this stuff. My forum has been down for three days now, and it's direly important for me to get it back up. There's no way that I can get DreamHost support, because I can't log in to email them, so this is the only thing I can think of. Is there anyway that Dreamhost would be able to fix the error? Thank you...

]]> Post Reply?

I help to run a forum that is hosted by DreamHost. However, my webmaster is missing (and has been since October), and my forum has gone down! All I get is "Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: "bad_httpd_conf" "

Now, my Webmaster never left me with any access information on how to log in for this stuff. My forum has been down for three days now, and it's direly important for me to get it back up. There's no way that I can get DreamHost support, because I can't log in to email them, so this is the only thing I can think of. Is there anyway that Dreamhost would be able to fix the error? Thank you...

]]> Google labeled me as malware http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123680&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 04 Nov 2009 09:34:21 -0800 HelsinkiValo forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123680&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

SO i logged in to dreamhost to day and got this for my friend's site.

"It appears that 1 of your domains is listed by Google as hosting dangerous content."

Here's the link to the google report.

http://google.com/safebrowsing/diagnostic?tpl=firefox&site=erinmichellebrown.com&hl=en-us"


I have deleted all data off the site, seeing as how nothing was done to it yet anyway. How do fix this, the note is still popping up and the malware screen still show when I enter the URL.

http://www.ErinMichelleBrown.com

]]> Post Reply?

SO i logged in to dreamhost to day and got this for my friend's site.

"It appears that 1 of your domains is listed by Google as hosting dangerous content."

Here's the link to the google report.

http://google.com/safebrowsing/diagnostic?tpl=firefox&site=erinmichellebrown.com&hl=en-us"


I have deleted all data off the site, seeing as how nothing was done to it yet anyway. How do fix this, the note is still popping up and the malware screen still show when I enter the URL.

http://www.ErinMichelleBrown.com

]]> Problems allowing wp in my domain http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123656&page=0&view=collapsed&sb=5&o=14&vc=1 Tue, 03 Nov 2009 12:46:26 -0800 musickapess forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123656&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Hi

I am trying to put online a wordpress blog with my dreamhost domain but I don't know what's my mistake because always an error message appear when I try to visit.
I followed this guide; http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory

My problem is that when I put the "index.php" in the root directory's (/mydomain.org/),when I try to see my blog thru mydomain.org this is what I found->

Fatal error: require() [function.require]: Failed opening required './mydomain.org/wordpress/wp-blog-header.php' (include_path='.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/username/mydomain.org/index.php on line 17

If I see my blog thru mydomain.org/wordpress no problem exist.

What I am doing wrong? Please any help it's apreciated

Thanks in advance and sorry for my english

]]> Post Reply?

Hi

I am trying to put online a wordpress blog with my dreamhost domain but I don't know what's my mistake because always an error message appear when I try to visit.
I followed this guide; http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory

My problem is that when I put the "index.php" in the root directory's (/mydomain.org/),when I try to see my blog thru mydomain.org this is what I found->

Fatal error: require() [function.require]: Failed opening required './mydomain.org/wordpress/wp-blog-header.php' (include_path='.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/username/mydomain.org/index.php on line 17

If I see my blog thru mydomain.org/wordpress no problem exist.

What I am doing wrong? Please any help it's apreciated

Thanks in advance and sorry for my english

]]> Show sub-domain not IP http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123650&page=0&view=collapsed&sb=5&o=14&vc=1 Tue, 03 Nov 2009 10:00:54 -0800 bgreenstore forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123650&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

We have our domain, bgreenlifestyle.com, hosted with Dreamhost. We have our e-commerce store hosted with Network Solutions. We've setup a sub-domain on Dreamhost, shop.bgreenlifestyle.com, to direct to our store at Network Solutions.

We set this up as a re-direct, with our IP address that we received from Network Solutions. However, when you type in that address, shop.bgreenlifestyle.com, in the web browser, it displays the IP address.

How do we set this up to always show our shop.bgreenlifestyle.com sub-domain? I'm pretty sure this is possible without using the "cloak" function.


]]> Post Reply?

We have our domain, bgreenlifestyle.com, hosted with Dreamhost. We have our e-commerce store hosted with Network Solutions. We've setup a sub-domain on Dreamhost, shop.bgreenlifestyle.com, to direct to our store at Network Solutions.

We set this up as a re-direct, with our IP address that we received from Network Solutions. However, when you type in that address, shop.bgreenlifestyle.com, in the web browser, it displays the IP address.

How do we set this up to always show our shop.bgreenlifestyle.com sub-domain? I'm pretty sure this is possible without using the "cloak" function.


]]> No email for 3 days, no response from support http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123632&page=0&view=collapsed&sb=5&o=14&vc=1 Mon, 02 Nov 2009 17:15:08 -0800 Mus forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123632&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Should I expect a response to a ticket submitted 14 hours ago?

]]> Post Reply?

Should I expect a response to a ticket submitted 14 hours ago?

]]> linux mail http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123630&page=0&view=collapsed&sb=5&o=14&vc=1 Mon, 02 Nov 2009 16:54:41 -0800 MajorGeek forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123630&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

How is command line linux mail implemented on DH hosts? My cron jobs send me mail. One was sending me a warning that I missed for a while because I can't seem to get the mail command to work as it does on my old Solaris server. On bogota, when I type mail, all I get is mail: /home/username/Maildir:/ Is a directory. Maybe this is because the current mail is getting stuffed in a subdirectory named "new"

It's hard to search for this in the forum, or wiki, because there are so many hits for regular email and webmail.

This signature line intentionally blank.

Edited by MajorGeek on 11/02/09 04:58 PM (server time).

]]>
Post Reply?

How is command line linux mail implemented on DH hosts? My cron jobs send me mail. One was sending me a warning that I missed for a while because I can't seem to get the mail command to work as it does on my old Solaris server. On bogota, when I type mail, all I get is mail: /home/username/Maildir:/ Is a directory. Maybe this is because the current mail is getting stuffed in a subdirectory named "new"

It's hard to search for this in the forum, or wiki, because there are so many hits for regular email and webmail.

This signature line intentionally blank.

Edited by MajorGeek on 11/02/09 04:58 PM (server time).

]]>
My website was hacked - figuring it out http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123626&page=0&view=collapsed&sb=5&o=14&vc=1 Mon, 02 Nov 2009 10:14:47 -0800 kristopher.reed forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123626&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

So, quite to my amusement, my dreamhost website was hacked: www.krisreed.com . No real harm was done. The site had nothing important on it--just a CMS that I am programming (of which the most recent version is on my hard drive). However, I am quite interested in figuring out how he hacked it, in order to prevent it in the future. My questions are at the very bottom if you would like to peruse them first.

Note
There is a nice page on the wiki: http://wiki.dreamhost.com/Troubleshooting_Hacked_Sites about what to do if your site was hacked

The name given on the hacked page is Cyb3erking, which, from a google search, seems to be a Turkish hacker. Now, my goal is to figure out how he hacked my site. I am putting this up here for anyone to add their 2 cents in.

So, here are the facts:
The only file that seems to have been affected is the index.php file, the content of which were completely replaced with the string "By Cyb3rking".
The "modified" property of the file still says the 20th of October, which I believe corresponds to when I uploaded it.

Now, my ftp password was really weak, so it is quite possible that he cracked the password on it. However, I looked up the access log, and I got this:

(executed the command "last -i | grep kristoph" while SSHed in)

kristoph pts/0 98.206.92.143 Sun Nov 1 20:25 still logged in
kristoph ftpd6501 98.206.92.143 Sun Nov 1 18:31 gone - no logout
kristoph ftpd6446 98.206.92.143 Sun Nov 1 18:31 gone - no logout
kristoph ftpd26494 98.206.92.143 Sun Nov 1 09:59 gone - no logout

(the pts/0 entry is the ssh login I was doing to read the log file)

Notice that all of the entries are from my IP address, so 18:31 UTC-8 must be when I was FTPing in to see how the hack was done.

I also checked the HTTP access logs, and I have this (portion of text from my log file, stored in ~/logs/krisreed.com/http/:

66.249.67.196 - - [01/Nov/2009:01:32:02 -0800] "GET / HTTP/1.1" 200 277 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
67.202.60.234 - - [01/Nov/2009:01:48:59 -0800] "GET / HTTP/1.1" 200 214 "-" "Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.3) Gecko/20090926 Iceweasel/3.5.3 (Debian-3.5.3-1)"
67.202.60.234 - - [01/Nov/2009:01:48:59 -0800] "GET / HTTP/1.1" 200 214 "-" "Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.3) Gecko/20090926 Iceweasel/3.5.3 (Debian-3.5.3-1)"
66.249.67.196 - - [01/Nov/2009:09:03:36 -0800] "GET /robots.txt HTTP/1.1" 404 494 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:09:03:36 -0800] "GET /layout/layout.css.php HTTP/1.1" 200 3847 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:09:04:41 -0800] "GET /cjcms/editors/cjcms/editors/editors/xinha/XinhaCore.js HTTP/1.1" 404 513 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:12:12:07 -0800] "GET /cjcms/spages/ HTTP/1.1" 200 561 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:13:17:00 -0800] "GET /cjcms/cjcommon/ HTTP/1.1" 200 627 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
98.206.92.143 - - [01/Nov/2009:18:31:07 -0800] "GET / HTTP/1.1" 200 277 "-" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090920 Firefox/3.5.3 (Swiftfox)"
98.206.92.143 - - [01/Nov/2009:18:31:07 -0800] "GET /favicon.ico HTTP/1.1" 200 270 "-" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090920 Firefox/3.5.3 (Swiftfox)"
98.206.92.143 - - [01/Nov/2009:18:31:11 -0800] "GET / HTTP/1.1" 200 277 "-" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090920 Firefox/3.5.3 (Swiftfox)"

Now, there are two hits at 1:48 UTC-8 from a 67.202.60.234 (which is in Turkey). I am assuming this is him. He apparently uses Iceweasel (and more-OpenSource version of Firefox). All the other entries for that day (up until I checked it at 18:31 UTC-8, everything afterwards is ommited) are either googlebot or myself (the "Swiftfox" entries).

So, basically, besides the two HTTP log hits, I don't have a record of him doing anything (besides loading my page twice). I would expect an FTP login if he did it via FTP, or an HTTP log of more meddlesome activities if he had compromised my CMS. Neither are found.

Questions:
Could he have edited either the FTP or the HTTP log files to cover his trails?
How else could he have done this hack?
Is there anything else that I can check for?

Of course, any other insights, thoughts, or questions are appreciated.

]]> Post Reply?

So, quite to my amusement, my dreamhost website was hacked: www.krisreed.com . No real harm was done. The site had nothing important on it--just a CMS that I am programming (of which the most recent version is on my hard drive). However, I am quite interested in figuring out how he hacked it, in order to prevent it in the future. My questions are at the very bottom if you would like to peruse them first.

Note
There is a nice page on the wiki: http://wiki.dreamhost.com/Troubleshooting_Hacked_Sites about what to do if your site was hacked

The name given on the hacked page is Cyb3erking, which, from a google search, seems to be a Turkish hacker. Now, my goal is to figure out how he hacked my site. I am putting this up here for anyone to add their 2 cents in.

So, here are the facts:
The only file that seems to have been affected is the index.php file, the content of which were completely replaced with the string "By Cyb3rking".
The "modified" property of the file still says the 20th of October, which I believe corresponds to when I uploaded it.

Now, my ftp password was really weak, so it is quite possible that he cracked the password on it. However, I looked up the access log, and I got this:

(executed the command "last -i | grep kristoph" while SSHed in)

kristoph pts/0 98.206.92.143 Sun Nov 1 20:25 still logged in
kristoph ftpd6501 98.206.92.143 Sun Nov 1 18:31 gone - no logout
kristoph ftpd6446 98.206.92.143 Sun Nov 1 18:31 gone - no logout
kristoph ftpd26494 98.206.92.143 Sun Nov 1 09:59 gone - no logout

(the pts/0 entry is the ssh login I was doing to read the log file)

Notice that all of the entries are from my IP address, so 18:31 UTC-8 must be when I was FTPing in to see how the hack was done.

I also checked the HTTP access logs, and I have this (portion of text from my log file, stored in ~/logs/krisreed.com/http/:

66.249.67.196 - - [01/Nov/2009:01:32:02 -0800] "GET / HTTP/1.1" 200 277 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
67.202.60.234 - - [01/Nov/2009:01:48:59 -0800] "GET / HTTP/1.1" 200 214 "-" "Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.3) Gecko/20090926 Iceweasel/3.5.3 (Debian-3.5.3-1)"
67.202.60.234 - - [01/Nov/2009:01:48:59 -0800] "GET / HTTP/1.1" 200 214 "-" "Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.3) Gecko/20090926 Iceweasel/3.5.3 (Debian-3.5.3-1)"
66.249.67.196 - - [01/Nov/2009:09:03:36 -0800] "GET /robots.txt HTTP/1.1" 404 494 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:09:03:36 -0800] "GET /layout/layout.css.php HTTP/1.1" 200 3847 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:09:04:41 -0800] "GET /cjcms/editors/cjcms/editors/editors/xinha/XinhaCore.js HTTP/1.1" 404 513 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:12:12:07 -0800] "GET /cjcms/spages/ HTTP/1.1" 200 561 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
66.249.67.196 - - [01/Nov/2009:13:17:00 -0800] "GET /cjcms/cjcommon/ HTTP/1.1" 200 627 "-" "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
98.206.92.143 - - [01/Nov/2009:18:31:07 -0800] "GET / HTTP/1.1" 200 277 "-" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090920 Firefox/3.5.3 (Swiftfox)"
98.206.92.143 - - [01/Nov/2009:18:31:07 -0800] "GET /favicon.ico HTTP/1.1" 200 270 "-" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090920 Firefox/3.5.3 (Swiftfox)"
98.206.92.143 - - [01/Nov/2009:18:31:11 -0800] "GET / HTTP/1.1" 200 277 "-" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090920 Firefox/3.5.3 (Swiftfox)"

Now, there are two hits at 1:48 UTC-8 from a 67.202.60.234 (which is in Turkey). I am assuming this is him. He apparently uses Iceweasel (and more-OpenSource version of Firefox). All the other entries for that day (up until I checked it at 18:31 UTC-8, everything afterwards is ommited) are either googlebot or myself (the "Swiftfox" entries).

So, basically, besides the two HTTP log hits, I don't have a record of him doing anything (besides loading my page twice). I would expect an FTP login if he did it via FTP, or an HTTP log of more meddlesome activities if he had compromised my CMS. Neither are found.

Questions:
Could he have edited either the FTP or the HTTP log files to cover his trails?
How else could he have done this hack?
Is there anything else that I can check for?

Of course, any other insights, thoughts, or questions are appreciated.

]]> How to restore SQL DB from local clean backup? http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123613&page=0&view=collapsed&sb=5&o=14&vc=1 Sun, 01 Nov 2009 20:18:49 -0800 biodrama forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123613&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I am unfamiliar with the phpMyAdmin interface. I have 3 Wordpress blogs that got infected when I missed the last update. I restored the databases in the Dreamhost control panel, but the oldest copy there is 5 days old, and the infection was 6 or 7 days old. I have clean local copies that predate the infection, but could not figure out how to proceed in DreamHost's phpMyAdmin interface. I know this must be possible! How do I get my local database backup restored into my blog? I need to delete or overwrite the databases of these blogs, because I am pretty sure the attack was an SQL injection to the DB.

I have already cleaned the visible foreign code out, updated Wordpress, and changed all passwords.

Edited by biodrama on 11/01/09 08:38 PM (server time).

]]>
Post Reply?

I am unfamiliar with the phpMyAdmin interface. I have 3 Wordpress blogs that got infected when I missed the last update. I restored the databases in the Dreamhost control panel, but the oldest copy there is 5 days old, and the infection was 6 or 7 days old. I have clean local copies that predate the infection, but could not figure out how to proceed in DreamHost's phpMyAdmin interface. I know this must be possible! How do I get my local database backup restored into my blog? I need to delete or overwrite the databases of these blogs, because I am pretty sure the attack was an SQL injection to the DB.

I have already cleaned the visible foreign code out, updated Wordpress, and changed all passwords.

Edited by biodrama on 11/01/09 08:38 PM (server time).

]]>
Web FTP Interface Disaster http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123606&page=0&view=collapsed&sb=5&o=14&vc=1 Sun, 01 Nov 2009 11:36:03 -0800 biodrama forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123606&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I selected an alternate "skin" for web ftp out of curiosity. Big mistake. The skin is horrible, nearly unusable, and offers No Way Back to the default. What do I do now?

The skin I tried out is called "India." Warning! The skin selector does not appear in this skin!

Edited by biodrama on 11/01/09 11:39 AM (server time).

]]>
Post Reply?

I selected an alternate "skin" for web ftp out of curiosity. Big mistake. The skin is horrible, nearly unusable, and offers No Way Back to the default. What do I do now?

The skin I tried out is called "India." Warning! The skin selector does not appear in this skin!

Edited by biodrama on 11/01/09 11:39 AM (server time).

]]>
Email Password http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123573&page=0&view=collapsed&sb=5&o=14&vc=1 Fri, 30 Oct 2009 19:02:22 -0800 lpotts forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123573&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Okay, I'm confused. I tried setting up Thunderbird but I can seem to get my password right. I've done this in the past but it was a while ago and I forgot what I did. Where do I find out what my mail.example.com password is. Is it the same as my user password?

I already confirmed I'm using port 143.

]]> Post Reply?

Okay, I'm confused. I tried setting up Thunderbird but I can seem to get my password right. I've done this in the past but it was a while ago and I forgot what I did. Where do I find out what my mail.example.com password is. Is it the same as my user password?

I already confirmed I'm using port 143.

]]> Need to set up a Google App Engine domain http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123557&page=0&view=collapsed&sb=5&o=14&vc=1 Thu, 29 Oct 2009 20:19:17 -0800 MrMills forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123557&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Hi, I have a domain (xyz.com) that I'm trying to set up Google App Engine on. I bought the domain through DreamHost and set it to Google Hosted.

Unfortunately GAE doesn't allow you to use just the naked domain (xyz.com); you have to use it with a subdomain (www.xyz.com).

So what I need to do is this: I need to have my base domain (xyz.com) fully hosted by DreamHost so I can put a redirect there. I need to have www.xyz.com as a CNAME record to ghs.google.com.

Unfortunately currently it seems I can either fully host it through DreamHost (in which case www.xyz.com is a non-editable CNAME to DreamHost) or I can Google host it (in which case the base domain points to Google and they stall out with a 404 when the user browses to http://xyz.com/).

Thanks for any help you can give.

]]> Post Reply?

Hi, I have a domain (xyz.com) that I'm trying to set up Google App Engine on. I bought the domain through DreamHost and set it to Google Hosted.

Unfortunately GAE doesn't allow you to use just the naked domain (xyz.com); you have to use it with a subdomain (www.xyz.com).

So what I need to do is this: I need to have my base domain (xyz.com) fully hosted by DreamHost so I can put a redirect there. I need to have www.xyz.com as a CNAME record to ghs.google.com.

Unfortunately currently it seems I can either fully host it through DreamHost (in which case www.xyz.com is a non-editable CNAME to DreamHost) or I can Google host it (in which case the base domain points to Google and they stall out with a 404 when the user browses to http://xyz.com/).

Thanks for any help you can give.

]]> Change Mysql username and pwd http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123553&page=0&view=collapsed&sb=5&o=14&vc=1 Thu, 29 Oct 2009 16:11:35 -0800 themppc forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123553&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

The Access for mysql has usernam and pwd. I need to eliminate and change a certain username to alleviate access for a developer that left our site. How can I change or elimnate his access. It looks like I can only add.

Lee

]]> Post Reply?

The Access for mysql has usernam and pwd. I need to eliminate and change a certain username to alleviate access for a developer that left our site. How can I change or elimnate his access. It looks like I can only add.

Lee

]]> Dreamhost DNS and subdomains http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123550&page=0&view=collapsed&sb=5&o=14&vc=1 Thu, 29 Oct 2009 14:52:40 -0800 dlm forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123550&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I've done a bit of searching on this topic looking for my exact situation but have not found this exact flavor.

I have example.com and use DreamHost as my registrar. example.com, for the time being, needs to point somewhere else (another web host). I want to set up beta.example.com with hosting on DreamHost.

So I have the domain set up with its nameservers pointing elsewhere, and attempts to set up beta.example.com. What do I need to do to get beta.example.com working?

My working theory is that I need to switch example.com's nameservers back to DreamHost's DNS and then adjust the A records for the top-level stuff so that it points elsewhere. But I'm not sure if this will work, as DreamHost creates uneditable A records for sites "hosted" on it.

*Sorry that this so wordy.


]]> Post Reply?

I've done a bit of searching on this topic looking for my exact situation but have not found this exact flavor.

I have example.com and use DreamHost as my registrar. example.com, for the time being, needs to point somewhere else (another web host). I want to set up beta.example.com with hosting on DreamHost.

So I have the domain set up with its nameservers pointing elsewhere, and attempts to set up beta.example.com. What do I need to do to get beta.example.com working?

My working theory is that I need to switch example.com's nameservers back to DreamHost's DNS and then adjust the A records for the top-level stuff so that it points elsewhere. But I'm not sure if this will work, as DreamHost creates uneditable A records for sites "hosted" on it.

*Sorry that this so wordy.


]]> Can't get into web panel (cannot contact support) http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123521&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 28 Oct 2009 14:41:59 -0800 snokarver forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123521&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I have my web panel restricted to my IP. The authorization expired and I need to reauthorize the IP. So I entered my account email address (not an address hosted or associated with DH) and waited.

That was a couple days ago. I tried again today and no email shows up. I logged into my webmail and verified the email was neither in my inbox nor spam filter.

Since the web panel is not sending my auth email, I can't login and submit a support request regarding it. I've had it this way for quite some time, but this is the first time the web panel wont send the auth email.

How can I get ahold of DH to fix this?

]]> Post Reply?

I have my web panel restricted to my IP. The authorization expired and I need to reauthorize the IP. So I entered my account email address (not an address hosted or associated with DH) and waited.

That was a couple days ago. I tried again today and no email shows up. I logged into my webmail and verified the email was neither in my inbox nor spam filter.

Since the web panel is not sending my auth email, I can't login and submit a support request regarding it. I've had it this way for quite some time, but this is the first time the web panel wont send the auth email.

How can I get ahold of DH to fix this?

]]> Spam filtering for non-webmail clients? http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123509&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 28 Oct 2009 08:45:32 -0800 blearyeyed forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123509&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I'm a Thunderbird IMAP user, and I'd like to set up some kind of spam filter. My goals are:

1. Filtering is done on the server, so that it doesn't matter where I'm running Thunderbird, or whether there might be multiple clients running simultaneously, and so that I don't have to carefully configure every Thunderbird installation identically.

2. Filtering happens even if I'm using Thunderbird instead of webmail, as is usually the case.

Is this possible with a Dreamhost account?

So far, this is the only article I've found that appears to be current:
http://wiki.dreamhost.com/KB_/_Email_/_Spam_/_NEW!_Junk_Mail_Filter

That article appears to refer to a feature that only applies to webmail. Is that correct? (If so, I'll update the article to make that clearer.) I tried setting up SpamAssassin in webmail, but it seems not to have any effect when I'm using IMAP.

There are some older articles that talk about using procmail - this would be ideal for me, and I'm willing to invest some time in setting it up manually. Does anyone know if this is still possible? Or whether there are any other server-based solutions that work with IMAP? If not... well, that would be the first serious strike against Dreamhost that I've seen, and it would send me investigating other ISPs.

If there isn't a solution that meets both of my goals, what other options do I have? I'm more willing to give up on goal (1) than goal (2) - in other words, I'll use a client-side filter if I have to, but I won't switch to using webmail. If I do use a client-side filter, does anyone have recommendations for what to use with Thunderbird? In particular, I'm curious how client-side filtering will work if there are multiple clients connected simultaneously. I'm also curious about the quality of various filters, including how well they learn from training data.

Many thanks,
Deneb Meketa,
Berkeley, CA.


]]> Post Reply?

I'm a Thunderbird IMAP user, and I'd like to set up some kind of spam filter. My goals are:

1. Filtering is done on the server, so that it doesn't matter where I'm running Thunderbird, or whether there might be multiple clients running simultaneously, and so that I don't have to carefully configure every Thunderbird installation identically.

2. Filtering happens even if I'm using Thunderbird instead of webmail, as is usually the case.

Is this possible with a Dreamhost account?

So far, this is the only article I've found that appears to be current:
http://wiki.dreamhost.com/KB_/_Email_/_Spam_/_NEW!_Junk_Mail_Filter

That article appears to refer to a feature that only applies to webmail. Is that correct? (If so, I'll update the article to make that clearer.) I tried setting up SpamAssassin in webmail, but it seems not to have any effect when I'm using IMAP.

There are some older articles that talk about using procmail - this would be ideal for me, and I'm willing to invest some time in setting it up manually. Does anyone know if this is still possible? Or whether there are any other server-based solutions that work with IMAP? If not... well, that would be the first serious strike against Dreamhost that I've seen, and it would send me investigating other ISPs.

If there isn't a solution that meets both of my goals, what other options do I have? I'm more willing to give up on goal (1) than goal (2) - in other words, I'll use a client-side filter if I have to, but I won't switch to using webmail. If I do use a client-side filter, does anyone have recommendations for what to use with Thunderbird? In particular, I'm curious how client-side filtering will work if there are multiple clients connected simultaneously. I'm also curious about the quality of various filters, including how well they learn from training data.

Many thanks,
Deneb Meketa,
Berkeley, CA.


]]> Backup not available http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123508&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 28 Oct 2009 07:12:27 -0800 maidinmedia forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123508&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

I backed up my site, but the link comes up as 'Not Found', does this mean that the backup is not finished??

]]> Post Reply?

I backed up my site, but the link comes up as 'Not Found', does this mean that the backup is not finished??

]]> Moving/changing one subdomain to something else http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123504&page=0&view=collapsed&sb=5&o=14&vc=1 Wed, 28 Oct 2009 05:24:40 -0800 dlm forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123504&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Basically, I want to create a beta.example.com and then switch it over to example.com (while also moving example.com to old.example.com).

One approach would be to move all the files over, but this seems like it would be tedious (correct me if there's an easy way to do it within DreamHost's system).

My preferred method is to adjust the DNS so that content doesn't move anywhere and the domains just start pointing to the right places. I've done a bit of searching but have not come up with a process for doing this, and the DreamHost control panel doesn't make it obvious that I can do it there.

Any ideas? Thanks!

]]> Post Reply?

Basically, I want to create a beta.example.com and then switch it over to example.com (while also moving example.com to old.example.com).

One approach would be to move all the files over, but this seems like it would be tedious (correct me if there's an easy way to do it within DreamHost's system).

My preferred method is to adjust the DNS so that content doesn't move anywhere and the domains just start pointing to the right places. I've done a bit of searching but have not come up with a process for doing this, and the DreamHost control panel doesn't make it obvious that I can do it there.

Any ideas? Thanks!

]]> Non-profit needs ASAP domain transfer - howto? http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123502&page=0&view=collapsed&sb=5&o=14&vc=1 Tue, 27 Oct 2009 20:29:50 -0800 calmo forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123502&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Here is our scenario:

* Our domain registrar is Network Solutions. (call our domain "faith.org")
* Our current hosting provider (call them "oldHSP") has been providing hosting services to us for free. Our domain's authoritative name servers are also at oldHSP. We recently received notification from oldHSP that they will be terminating our service as of midnight 10/31.
* We have setup an account on Dreamhost, and we have a configured web server ready to take over as the new host for faith.org.
* To setup & test the replacement web site on dreamhost we first registered a new domain for it (call it "faith_next.org").

I have looked at the DH wiki pages for transferring domain registration here: http://wiki.dreamhost.com/Domain_Registration#Transferring_from_Network_Solutions
and here: http://wiki.dreamhost.com/KB_/_Domains_/_Transfers_/_Transfer_Registration#How_do_I_transfer_a_Domain_Registration_to_DreamHost.3F

Q1: Do I have to transfer the domain registration from network solutions to DH to accomplish this?
Q2: Assuming the answer to Q1 is no, then what do I need to do to accomplish this switch? (ie. what steps are required so that a DNS lookup for faith.org will point to the IP address that DH hosted faith_next.org is running on now?) I assume that we'll have to login on networksolutions and switch our authoritative nameservers for the domain from oldHSP to DH. But is that all that we have to do to accomplish this? Or am I missing something?

Currently on DH the webroot for faith_next.org is like this:
/home/<myDHid>/faith_next.org

Ideally I'd like to set up faith.org running in a webroot directory under a new user account $HOME that I create using my existing DH account:
/home/<faith_org_uid>/faith.org

What DH DNS management tools can I use to accomplish this?

]]> Post Reply?

Here is our scenario:

* Our domain registrar is Network Solutions. (call our domain "faith.org")
* Our current hosting provider (call them "oldHSP") has been providing hosting services to us for free. Our domain's authoritative name servers are also at oldHSP. We recently received notification from oldHSP that they will be terminating our service as of midnight 10/31.
* We have setup an account on Dreamhost, and we have a configured web server ready to take over as the new host for faith.org.
* To setup & test the replacement web site on dreamhost we first registered a new domain for it (call it "faith_next.org").

I have looked at the DH wiki pages for transferring domain registration here: http://wiki.dreamhost.com/Domain_Registration#Transferring_from_Network_Solutions
and here: http://wiki.dreamhost.com/KB_/_Domains_/_Transfers_/_Transfer_Registration#How_do_I_transfer_a_Domain_Registration_to_DreamHost.3F

Q1: Do I have to transfer the domain registration from network solutions to DH to accomplish this?
Q2: Assuming the answer to Q1 is no, then what do I need to do to accomplish this switch? (ie. what steps are required so that a DNS lookup for faith.org will point to the IP address that DH hosted faith_next.org is running on now?) I assume that we'll have to login on networksolutions and switch our authoritative nameservers for the domain from oldHSP to DH. But is that all that we have to do to accomplish this? Or am I missing something?

Currently on DH the webroot for faith_next.org is like this:
/home/<myDHid>/faith_next.org

Ideally I'd like to set up faith.org running in a webroot directory under a new user account $HOME that I create using my existing DH account:
/home/<faith_org_uid>/faith.org

What DH DNS management tools can I use to accomplish this?

]]> Web site down, no response http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123488&page=0&view=collapsed&sb=5&o=14&vc=1 Tue, 27 Oct 2009 11:00:08 -0800 tiffanyphoto forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123488&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

My web site has been down all morning and I'm getting NO response after 2 support tickets. The message says:

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: "bad_httpd_conf"


What can I do?

]]> Post Reply?

My web site has been down all morning and I'm getting NO response after 2 support tickets. The message says:

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: "bad_httpd_conf"


What can I do?

]]> site keeps getting down daily http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123484&page=0&view=collapsed&sb=5&o=14&vc=1 Tue, 27 Oct 2009 08:29:11 -0800 joexu forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123484&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

It seems my hosted sites keep getting down for a period of time every day recently. I just set up my sites recently and there is almost no traffic at all. So it couldn't be a load issue.

I attached a report from Host-Tracker.com here. As you can see 2 of my 3 sites were down over an hour yesterday.

Is this expected or something you can fix?

Thanks,

Joe

p.s. I tried to send email to support@dreamhost.com, but got rejected saying I am not a customer, don't know why.

---------- Forwarded message ----------
From: HostTracker Reports <htreports@host-tracker.com>
Date: Tue, Oct 27, 2009 at 4:45 AM
Subject: Daily report
To: admin@raisingabc.com


Hello,
Your login:admin@raisingabc.com
This is a report on your sites' uptime.

Daily report 2009-10-26

http://www.raisingabc.com
Total uptime:99.18% Downtime:2 hour(s) 34 min(s)
Daily uptime:88.78% Downtime:1 hour(s) 54 min(s)

http://blog.raisingabc.com
Total uptime:99.29% Downtime:2 hour(s) 15 min(s)
Daily uptime:88.95% Downtime:1 hour(s) 52 min(s)

http://forum.raisingabc.com
Total uptime:99.82% Downtime:34 min(s) 10 sec(s)
Daily uptime:100.00%

]]> Post Reply?

It seems my hosted sites keep getting down for a period of time every day recently. I just set up my sites recently and there is almost no traffic at all. So it couldn't be a load issue.

I attached a report from Host-Tracker.com here. As you can see 2 of my 3 sites were down over an hour yesterday.

Is this expected or something you can fix?

Thanks,

Joe

p.s. I tried to send email to support@dreamhost.com, but got rejected saying I am not a customer, don't know why.

---------- Forwarded message ----------
From: HostTracker Reports <htreports@host-tracker.com>
Date: Tue, Oct 27, 2009 at 4:45 AM
Subject: Daily report
To: admin@raisingabc.com


Hello,
Your login:admin@raisingabc.com
This is a report on your sites' uptime.

Daily report 2009-10-26

http://www.raisingabc.com
Total uptime:99.18% Downtime:2 hour(s) 34 min(s)
Daily uptime:88.78% Downtime:1 hour(s) 54 min(s)

http://blog.raisingabc.com
Total uptime:99.29% Downtime:2 hour(s) 15 min(s)
Daily uptime:88.95% Downtime:1 hour(s) 52 min(s)

http://forum.raisingabc.com
Total uptime:99.82% Downtime:34 min(s) 10 sec(s)
Daily uptime:100.00%

]]> Hosting an intranet application with VPN (?) http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123483&page=0&view=collapsed&sb=5&o=14&vc=1 Tue, 27 Oct 2009 08:18:40 -0800 bsander forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123483&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Hi all,

I'm currently developing an application for a company that's supposed to be running on their intranet, and accessible to their users only. If possible, instead of running it on their local servers I'd like the application to run on Dreamhost, and somehow use a VPN tunnel or something so that the specified domain is accessible only from their local computers. Is this something I can do with Dreamhost's VPN-user service? I found the documentation a bit cumbersome, and I'm kind of new to this kind of thing so any advice you can give me is appreciated :)

]]> Post Reply?

Hi all,

I'm currently developing an application for a company that's supposed to be running on their intranet, and accessible to their users only. If possible, instead of running it on their local servers I'd like the application to run on Dreamhost, and somehow use a VPN tunnel or something so that the specified domain is accessible only from their local computers. Is this something I can do with Dreamhost's VPN-user service? I found the documentation a bit cumbersome, and I'm kind of new to this kind of thing so any advice you can give me is appreciated :)

]]> Error Domain Add http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123476&page=0&view=collapsed&sb=5&o=14&vc=1 Mon, 26 Oct 2009 13:54:10 -0800 blitzkriegfc forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123476&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Hi, I have been trying to add a domain to my account, but the system prints the following error.


NZA Fatal Error!
The developer says:
Errors occured while setting up ddimconsulting.com: Unable to find home for DomainService of type http

Handy stack trace:
Ndn::Common::Nza::Step::FatalError('Errors occured while setting up ddimconsulting.com: Unable to...') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel/Domain/Manage.pm line 1794
Ndn::Dhwebpanel::Domain::Manage::AddHttp::Do('Ndn::Dhwebpanel::Domain::Manage::AddHttp') called at /usr/local/lib/site_perl/Ndn/Common/Nza.pm line 599
Ndn::Common::Nza::DoStep('Ndn::Dhwebpanel::Domain::Manage=HASH(0x15026d10)', 'AddHttp') called at /usr/local/lib/site_perl/Ndn/Common/Nza.pm line 191
Ndn::Common::Nza::fill('Ndn::Dhwebpanel::Domain::Manage=HASH(0x15026d10)', 'Ndn::Common::Context=HASH(0x1502f06c)') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 372
eval {...} called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 372
Ndn::Common::TreeNav::__ANON__('HASH(0x14fdf758)', 'ARRAY(0x15014a68)', 'ARRAY(0x1502c7cc)', 'tree=domain.manage&', 3, 'panel_panel_', 'panel') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 292
Ndn::Common::TreeNav::__ANON__('HASH(0x1501e850)', 'ARRAY(0x15014a68)', 'ARRAY(0x1502672c)', 'tree=domain&', 2, 'panel_panel_', 'panel') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 292
Ndn::Common::TreeNav::__ANON__('HASH(0x15014804)', 'ARRAY(0x15014a68)', 'ARRAY(0x150254dc)', '', 1, 'panel_panel_', 'panel') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 395
Ndn::Common::TreeNav::Render('Ndn::Common::TreeNav=HASH(0x150231f0)', 'Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 496
Ndn::Dhwebpanel::Main('Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 665
eval {...} called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 664
Ndn::Dhwebpanel::Display('Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 247
Ndn::Dhwebpanel::ProcQuery('Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/ndn/web/dhwebpanel/index.cgi line 39
Apache::ROOTpanel_2edreamhost_2ecom::index_2ecgi::handler('Apache=SCALAR(0x13bf882c)') called at /usr/lib/perl/5.8/Apache/Registry.pm line 149
eval {...} called at /usr/lib/perl/5.8/Apache/Registry.pm line 149
Apache::Registry::handler('Apache=SCALAR(0x13bf882c)') called at /dev/null line 0
eval {...} called at /dev/null line 0


Any idea?

]]> Post Reply?

Hi, I have been trying to add a domain to my account, but the system prints the following error.


NZA Fatal Error!
The developer says:
Errors occured while setting up ddimconsulting.com: Unable to find home for DomainService of type http

Handy stack trace:
Ndn::Common::Nza::Step::FatalError('Errors occured while setting up ddimconsulting.com: Unable to...') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel/Domain/Manage.pm line 1794
Ndn::Dhwebpanel::Domain::Manage::AddHttp::Do('Ndn::Dhwebpanel::Domain::Manage::AddHttp') called at /usr/local/lib/site_perl/Ndn/Common/Nza.pm line 599
Ndn::Common::Nza::DoStep('Ndn::Dhwebpanel::Domain::Manage=HASH(0x15026d10)', 'AddHttp') called at /usr/local/lib/site_perl/Ndn/Common/Nza.pm line 191
Ndn::Common::Nza::fill('Ndn::Dhwebpanel::Domain::Manage=HASH(0x15026d10)', 'Ndn::Common::Context=HASH(0x1502f06c)') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 372
eval {...} called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 372
Ndn::Common::TreeNav::__ANON__('HASH(0x14fdf758)', 'ARRAY(0x15014a68)', 'ARRAY(0x1502c7cc)', 'tree=domain.manage&', 3, 'panel_panel_', 'panel') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 292
Ndn::Common::TreeNav::__ANON__('HASH(0x1501e850)', 'ARRAY(0x15014a68)', 'ARRAY(0x1502672c)', 'tree=domain&', 2, 'panel_panel_', 'panel') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 292
Ndn::Common::TreeNav::__ANON__('HASH(0x15014804)', 'ARRAY(0x15014a68)', 'ARRAY(0x150254dc)', '', 1, 'panel_panel_', 'panel') called at /usr/local/lib/site_perl/Ndn/Common/TreeNav.pm line 395
Ndn::Common::TreeNav::Render('Ndn::Common::TreeNav=HASH(0x150231f0)', 'Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 496
Ndn::Dhwebpanel::Main('Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 665
eval {...} called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 664
Ndn::Dhwebpanel::Display('Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/lib/site_perl/Ndn/Dhwebpanel.pm line 247
Ndn::Dhwebpanel::ProcQuery('Ndn::Common::Context=HASH(0x14f31c34)') called at /usr/local/ndn/web/dhwebpanel/index.cgi line 39
Apache::ROOTpanel_2edreamhost_2ecom::index_2ecgi::handler('Apache=SCALAR(0x13bf882c)') called at /usr/lib/perl/5.8/Apache/Registry.pm line 149
eval {...} called at /usr/lib/perl/5.8/Apache/Registry.pm line 149
Apache::Registry::handler('Apache=SCALAR(0x13bf882c)') called at /dev/null line 0
eval {...} called at /dev/null line 0


Any idea?

]]> Mediawiki simple install -- where's the directory? http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123464&page=0&view=collapsed&sb=5&o=14&vc=1 Sun, 25 Oct 2009 10:25:55 -0800 shuffman forum_troubleshooting http://discussion.dreamhost.com/showflat.pl?Board=forum_troubleshooting&Number=123464&page=0&view=collapsed&sb=5&o=14&vc=1 Post Reply?

Hello,

I just installed mediawiki using the simplified single-click install. I created a new sub-domain at the same time. The install went seamlessly. Great!

But.. *where* did it install? It's not in my home directory. I need to modify some of the settings in the configuration files, but I can't find them.

Any suggestions would be appreciated.

Thanks!
Sam

]]> Post Reply?

Hello,

I just installed mediawiki using the simplified single-click install. I created a new sub-domain at the same time. The install went seamlessly. Great!

But.. *where* did it install? It's not in my home directory. I need to modify some of the settings in the configuration files, but I can't find them.

Any suggestions would be appreciated.

Thanks!
Sam

]]>